A 99.9% Server Uptime
We have set up our cloud hosting platform using reliable hardware and strongly customized software. Our administrators have installed a customized version of Security–Enhanced Linux on all our machines in order to guarantee maximum safety and reliability. We have installed a number of distributed denial–of–service protection devices combined with powerful firewall software to make sure our network is invincible and safe.
All our cloud hosting plans plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the uptime guarantee stays the same.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is essential that you also set up your own network architecture. This is why we built a custom–configured internal network in all our datacenter facilities. Based on enterprise–class Juniper switches and routers, our internal network allows for stupefyingly fast data transmission rates and is also completely redundant.
Therefore, you can enjoy a 99.9% network uptime in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe and in our datacenter in Australia, irrespective of which web hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your hard–earned cash at stake, you can’t feel truly secure. For this reason, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel content with our hosting service or in case you need to get a more powerful hosting solution, like a VPS servers or even a dedicated web hosting plans – you will get your money back in full, without hidden costs or reimbursement taxes.
24/7 Technical Support
If you have ever been forced to wait around for hours to get a reply, you probably know how infuriating this can be, particularly when your site is on the line. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be available to you and they’ll get back to you within 1 hour. And the best part is that their average support ticket response time is under twenty minutes!