Creating a CNAME record for any of the domain addresses or subdomains you've got in a hosting account will enable you to redirect it to a different domain/subdomain. The forwarded domain address will lose all its records - A, MX and so forth, and will take the records of the domain it is being redirected to. In this light, you simply can't set up a CNAME record to redirect your domain name to a third-party company and maintain a functional e-mail service with the first hosting company. Also, it is important to note that a CNAME record is always a string of words and never a number because it is generally mistaken for the A record of the domain address being redirected. One of the primary uses of a CNAME record is to forward a domain address that you own through one company to the servers of another provider assuming you have created a website with the latter. In this way, the website will appear under your own domain address, not under some subdomain provided by the third-party provider.

CNAME Records in Cloud Hosting

If you have a cloud hosting plan from our company and you wish to create a CNAME record, it will take you only a few mouse clicks to make it happen. You can access the DNS records for all domain names and subdomains hosted within your account via the Hepsia CP included with each and every plan and adding a new record is as simple as clicking on a button, picking out the type, that will be CNAME in this case, typing the actual record value and saving the change. If you have never added such a record before, we have a Help section with a detailed video tutorial which you can watch, or you can simply contact us and we'll help you with this task. If you have created a website using another company, you want to use a private URL for your webmail or you wish to designate a subdomain to be used with the services of a different company, like Google Apps, all it takes is setting up a CNAME record with a couple of clicks in your CP.

CNAME Records in Semi-dedicated Servers

If you have a semi-dedicated server with our company and you want to create a CNAME record, it requires just a couple of clicks to complete this task. The plans are managed via our in-house built Hepsia hosting CP in which you will see a section dedicated to the DNS records of the domains and subdomains hosted inside the account. To set up a CNAME record, you'll only have to select the record type and the hostname (domain or subdomain), enter where the latter is going to be redirected to and save the modification. The new record will be active almost right away in our system and will propagate worldwide within a few hours. Modifying or deleting an existing CNAME record in the account is equally simple and takes a click. If you experience any difficulties, you can go through our detailed help article, check out the short video on the subject that we have added in the CP, or just contact us for help.