Installation and Troubleshooting in VPS Servers
You may add the upgrade with a few clicks whenever you require it and regardless of the VPS servers package which you have selected. This could be done either during the order procedure when you think that you'll require assistance from the very beginning or later on from the VPS billing CP if you have difficulties with any app on the web server. Our skilled admins can install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade includes one hour of custom work and you'll be able to use it anytime. Most tasks take less than that, consequently the remaining time will be available for the future and you will be able to see it within the billing CP at any time. You could use the upgrade as a separate service or on top of the thirty minutes of custom work which are part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any one of the dedicated web hosting plans which we offer at any time that you need it. In case you need some custom work from our administrators right after your server is ready, you'll be able to acquire the upgrade during the hosting server signup procedure, or if you need something to be carried out afterwards, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 60 minutes work from our administrators on your machine, so in case you experience any issues to install a third-party piece of software or some app gives errors and doesn't work the way it is supposed to, our experts shall help you in a very timely manner. If a task takes less than 1 hour, the rest of the time will be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect in case you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it features.