Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour resolution guarantee with all of our cloud hosting plans packages, meaning that each assistance question you send is going to be replied to in only an hour maximum. Our support team members have been taught to speedily correct any case and to offer you well timed guidance on any trouble that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time needed. Our crew of specialists is going to be on–line for you 24x7x365 to respond to all your requests and to correct any concern you might have. You also can send us a support ticket from your Web Control Panel or send us an e–mail message any time. Additionally, on business days, you can easily phone us or work with the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • We have integrated a complete information base into the Control Panel that will help you have convenient step by step directions any time. Each part of the Control Panel possesses its own contextual support area showcasing a variety of how–to content articles. We have also prepared video lessons to ensure that you get a greater idea of just how to perform any presented process.