• 1 hour ticket response
  • 1 hour ticket response

  • We are devoted to supplying a prompt and adequate answer to each helpdesk ticket sent by a user. Our professional client service team members will review your question and will think of the most efficient solution. We offer a 1–hour response time guarantee for all technical support tickets. Actually, our average support ticket response time has proved to be 20 minutes.

  • Top quality support service
  • A Topflight Customer Care Service

  • Our client support engineers have huge experience in the cloud hosting plans sector and are professional enough to deliver a rapid answer to your problem. If, however, the situation at hand is not within the competency of a tech support engineer, the tech support ticket will be forwarded to a programmer or system administrator for additional assistance.

  • Intuitive help center
  • An Intuitive Help Section

  • Included in the Web Control Panel is an easy–to–navigate Help section, which features various sources of information. You can search through a routinely updated knowledge base featuring web hosting account administration articles and site management articles, check out the step–by–step video tutorials or check our F.A.Q. archive.